"Our goal is to be one of the most trusted technology partners in New Jersey"

Back in the ’90s, when IT support was mostly reactive, I had a vision for a different kind of IT company. Not the kind you only called when something stopped working.

I wanted us to be an IT partner that understood our clients’ businesses, knew their people, and took full responsibility for keeping their technology reliable.

More than 30 years later, businesses across New Jersey now see us as an extension of their team. And we are on a mission to keep getting better.

Business professional seated at office desk with computer, ready to provide managed IT support services in New Jersey

IT support that feels like part of your team

You get fast, personal IT support backed by 30+ years of experience, with cybersecurity and compliance built into everything we do.

01

30+ years of experience, MSP 501 recognized

Get the experience of a team that has been solving business technology problems for 30+ years, recognized by MSP 501 with a proven track record of helping businesses.

02

We answer the phone in 15 seconds, every time

No voicemail, no waiting for a callback. Call us and someone who can help picks up within 15 seconds, one reason businesses across New Jersey choose us and stay.

03

Managed security is built into our services

As one of the few managed security providers in Rochelle Park, we go beyond standard IT support. Our focus is protecting your business from today's threats.

04

95% of issues are resolved on the first response

Get your team back to work faster with quick resolutions. Our goal is always to solve your IT problems without the back and forth that slows your business down.

05

We handle the switch from your old provider

You don't have to make the awkward call. We contact your current MSP, handle the cancellation paperwork, and manage the account handover so the transition is smooth.

06

We track our performance monthly to keep us accountable

We track our own results and share them with you every month. If we ever miss a committed target, we make it right. No excuses, no finger-pointing, just solutions.

Alex O'Connor

Mark and his team are top notch. Would highly recommend.

Response from the owner
Bob Harris

The Genesis Network Group is a wonderful company and DEFINITELY knows what they are doing.  If you need an IT specialist, do not hesitate to reach out to them.  You'll be happy you did.

Response from the owner
Andrew Nass

I have worked with George for many years and he always does a fantastic job for me, very easy to work with, and if I ever have any issues or questions I know I can speak with George and he will have an answer and a solution for me. Would highly recommend George and his team for all network solutions!

Response from the owner
Michael Aglialoro

Excellent knowledge of cybersecurity, IT maintenance and support, and follow up to ensure customer satisfaction ongoing!!!

Response from the owner
Shaheim Henry

Back when my website was telling users to verify themselves and I never allowed that on my site, I realized it was a scam and I called Genesis Network Group and they fixed it in less than a day.

Response from the owner
Ron pepper

Awesome company. They can give you great protection with there knowable staff

Response from the owner
Jonathan Barrett

George helped our firm be protected from a major security threat, and we didn't lose a day of service.  Thank you very much for saving us George!

Response from the owner
Terra Robnett

George and his team are super knowledgeable and have been in the space for awhile. Any issue they're on it immediately and keep any business disruption to an absolute minimum. A team you can really trust and rely on, highly recommend!

Response from the owner
Jon Wolf

Mark is very bright. He has helped me often with my security and networking needs. His staff is very up to date with new technologies.

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Gerard Dargan

Extremely professional.  Help desk support is Fantastic.

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Andrea Mcgrath

Very knowledgeable and professional

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Joey Romanczuk

the best of the best for IT and security related issues. I always learn a better way to protect my network when talking to the Genesis Network team

Response from the owner
Anthony Mazzella

Genesis Network Group is a team of pure professionals that educate and truly take the time to understand how they can help you. We feel at ease now that we're getting assistance with their managed IT services. Highly recommend.

Response from the owner
Karin Feldstein

Mark and his team at Genesis network are great.  They are very efficient and helpful . I need new systems set up and security.  They were at my office and explained everything to me.

Response from the owner
Matthew Reiser

Nice website easy to navigate

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Mike Ozger

Great people to work with.

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Anastasia Pinou

great service super clean

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John Psaltos

Excellent customer support and problem solving skills.

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George Wright

Genesis is always promptly responsive and informative when it comes to our IT needs.

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Jaime Enriquez

Genesis works great and is a wonderful team!  George is the best one!

Response from the owner
Mark Yamout

I have worked with Genesis George, Mark, for over 25 years, their knowledge and services is superb, outstanding attention to details.

Response from the owner
Barry Emen

Ben using Genesis for over 6 maybe more years and they are great, reasonable prices and good service they are there for you when you need them so cant say enough about them other than use them and you will be satisfied for sure...

Response from the owner
Howard Rudin

George and his team take amazing care of my IT needs.  Answers y questions patiently and I never feel like i'm bothering them.  Can't say enough about these folks. Highly recommend

Response from the owner
Helen Koons

Gave good and very honest advice about our organization's computer situation.  His advice saved us money, time and effort, but  meant less business for him.  Seems like a genuinely trustworthy person.

Response from the owner
Linda Weinstein

The entire staff at Genesis is wonderful! They also go beyond to help with all our needs for our business. Great to know that we can always count on them to assist at any time!

Response from the owner
Mike Rudnin

Professional company, a pleasure to deal with, quick ticket response and the onboarding was a breeze. As a  business owner I sleep better at night knowing these guys are our service providers for IT infrastructure and security. Highly recommend.

Response from the owner
Patricia Matzek

Our company has been using Genesis for years now.  We always know we can call them for any and all of our IT needs.  We can count on their expertise to solve any issues that come our way.  Highly recommend them!

Response from the owner
Marisa Arcaroli

I have always had a positive experience with Genesis.  They respond quickly and answer all the questions I have.  There is always follow up, making sure the issue was resolved. I recommend them highly for your IT needs.

Response from the owner
Karen Pursley

We have used Genesis for IT services for years.  George, Erik, Mark, Tom, and Pam are all great to work with.  Very responsive, helpful, and knowledgeable.  I highly recommend them.

Response from the owner
aneta aneta

I have used Genesis team for setting up my dental office. Pam is wonderful and helpful. The service is quick and they do provide services in a quick and effective manner. Thank you Genesis ! Highly recommended!

Response from the owner
Lisa Barrale

Genesis comes through for our office needs at all times.  They are quick, courteous and so knowledgeable when a problem arises.  Their Virus and Spam protection  and back up are the best we have ever used.

Response from the owner
Jill Beer

Genesis Network Group is top notch for Inside Credit's' IT support needs.  Genesis has saves Inside Credit money and time, by communicating network issues BEFORE they become serious problems.  George and his team are professional and knowledgeable and are committed to Inside Credit's success!

Response from the owner
Vanessa Garibaldi

Genesis provides top-notch support. They are extremely responsive and great with followup. Also very patient with explaining things to the less tech-savvy among us. Highly recommend!

Response from the owner
Englewood Office

Genesis is the best around! George, Pam & the rest of the staff makes sure we are taken care of! They are very knowledgeable, and always go the extra mile. They complete all tasks in a timely manner. We highly recommend Genesis for your business needs!

Response from the owner
Domenica Parisi

The team at Genesis Network Group is fantastic! Working for a high end fashion company we are constantly running into issues which could slow our business down. From the moment we make the first call to Genesis we know its handled! I dont know what we would do without them! Highly recommend. Amazing service with a smile!

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Response from the owner
Joe Marquard

Genesis Network Group is an excellent company.  They have a bank of experienced IT professionals.  They are responsive and their charges are fair and reasonable.  I have used them many times with very good outcomes.   They are a very valuable resource and I highly recommend them!

Response from the owner
skinuts79

Responsive and friendly service.  We rely on their expertise and Genesis delivers!  11.2.21: This review is still valid...and today, Genesis continues to provide above and beyond service!  Genesis found a part we needed for our printer and saved the day!  Customer service at its' best. Thank you, Pam and Mark!

Response from the owner
Jaime Morales

1. At the time my system crashed,  I called the IT person who had installed all my equipment and they didn't return my call till 2 days later. I called several other IT companies and no one could help us.  I called one of the other Dentist in town and they recommended I call George from Genesis. I will be forever grateful that George dropped what he was doing to come to our office and try to get us up and running again.  He stayed here for hours to figure out what happened and to try and fix our problems.

2. I would highly recommend Genesis to monitor and back up your system.  Because had we had a backup and monitoring system we would have eliminated our system crashing and loss of business.

3. George was successful in recovering our hard drive. He went above and beyond to help us.  We would have had to restart our entire database of 20 years of patient information.  Most importantly all the money we would have lost.

Dr. Jaime Morales

Response from the owner
Ruthy O

I have used Genesis Network Group for over 20 years, they provide excellent service and a prompt response.  I rely on them as my tech support with utmost trust and I know they will deliver accurate expertise and great customer service.  They are trustworthy and honest and offer solutions that range from the small scale, cost efficient through and including high budget cutting edge technology. George Frangos and his team will never steer you in the wrong direction!  A++++++

Response from the owner
Sean McLoughlin

George is an absolute lifesaver! My computer was acting up, and I was worried I’d lose all my important files. George quickly diagnosed the issue and had it repaired in no time. He’s not only incredibly knowledgeable but also took the time to explain the problem in a way I could understand. His professionalism, attention to detail, and friendly demeanor made the whole experience stress-free. I highly recommend George to anyone in need of computer repair—he’s the best!

Response from the owner
J.A. Coppinger

I worked with Genesis on an Azure server setup and transferring my accounting systems to the new server and they were absolutely amazing! Tom, the tech handling the work spent hours making sure everything worked perfectly, showing us how to access and adjust the system and even spent  his own  personal time working with some of my staff who have accessibility issues, to ensure they could work with the product easily. I had a wonderful experience, with a really great tech firm in Genesis. I highly recommend working with them!

Response from the owner

Our core services

Everything your business needs, from one team that knows you by name.

Managed IT Services

Our managed IT services in Rochelle Park, NJ give you proactive support, fast fixes, and peace of mind for your business.

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Two Genesis Network Group IT technicians troubleshooting network equipment at a client's office computer

IT Security

Protect your business with advanced IT security solutions that keep threats out and your data safe at all times.

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Genesis Network Group IT support team of three professionals standing together in modern office hallway

Infrastructure and Cloud

We design, build, and manage cloud and infrastructure IT solutions that help your business grow with confidence.

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Two Genesis Network Group IT professionals working at a managed services operations center with monitoring screens

Professional IT Services

Our professional IT services deliver expert advice and hands-on help for all your outsourced IT support needs.

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Genesis Network Group IT support team collaborating at computer workstations in a managed services office

Move to better IT support without the usual hassle

We handle the migration, setup, configuration, provider handover, and cancellation process for you. Your team stays focused on business while we handle the switch.

Talk to an expert

Fill out the form to speak with one of our experts

Genesis Network Group IT support specialist taking a client call at a managed services help desk in a New Jersey office
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Frequently asked questions

How fast can I get IT support services in Rochelle Park, NJ?

We answer your call with a real person in under 15 seconds, every single time. Our team is local, friendly, and ready to help right away.


Most issues are resolved on the very first response, so your business gets back to work fast. We know waiting isn’t an option when you need IT support services.


That’s why companies in Rochelle Park, NJ trust us to keep them online and productive.

What makes your IT support different from other IT companies?

We build personal relationships with every client and treat your business like our own. Our team is focused on delivering IT support that’s friendly, reliable, and always up to date.


We’re proud to be an MSP 501 award winner and one of the few managed security providers in Rochelle Park, NJ. Our IT company puts security first and keeps you informed every step of the way.


With us, you get more than just tech fixes—you get a real partner who cares about your success.

How do you handle IT outsourcing for businesses with 15 or more users?

We specialize in IT outsourcing for businesses with at least 15 users, offering a smooth transition and zero downtime. Our team manages everything, from migration to setup, so your staff stays productive.


We even handle the paperwork and contact your current provider for you. Our process is designed to make switching easy and stress-free.


That means you get reliable business IT support from day one, without any headaches.

What’s included in your business IT support plans?

Every plan comes with security monitoring, patch management, and vulnerability checks as standard. We believe in giving you complete business IT support, not just the basics.


You’ll also get monthly performance reports and fast, friendly help whenever you call. Our team tracks results and makes things right if we ever fall short.


Your business stays protected, productive, and up to date—always.

Can you help if my current IT solutions aren’t working?

Absolutely. If your current IT solutions aren’t meeting your needs, we step in and handle the switch for you. Our team contacts your old provider, manages the transition, and sets everything up so you don’t have to worry.


We make sure your business stays online and your team is supported from day one. No awkward conversations or downtime.


Switching to Genesis Network Group means you get IT support that actually works for you.

How do you keep my business secure with outsourced IT support?

Security is our top priority. With outsourced IT support from Genesis Network Group, you get proactive monitoring, regular patching, and vulnerability checks included in every plan.


We stay ahead of threats and keep your systems up to date, so you never have to worry about falling behind. Our team is always ready to act if something comes up.


Your business in Rochelle Park, NJ gets the protection it deserves, every single day.